TERMS AND CONDITIONS
These Terms and Conditions govern the use of the www.portoinabottle.com website and all commercial transactions carried out through it.
By using this website and placing an order, the user declares that he has read, understood and fully accepts these conditions.
1. Company Identification
The online store is owned and operated by:
Porto in a Bottle, Lda.
VAT number: 510 890 695
Address: Rua das Flores, 263 – Porto, Portugal
Email: portoinabottle@portoinabottle.pt
2. Object
These conditions govern:
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Access to the website
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The navigation
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The purchase and sale of wines, alcoholic beverages, spirits and related products
3. Legal Age of Majority
The sale of alcoholic beverages is exclusively allowed to people over 18 years of age.
By using this website and making a purchase, you expressly declare:
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Who is of legal age to purchase alcoholic beverages
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That you take full responsibility for the accuracy of this statement
The company reserves the right to cancel orders whenever there are indications of violation of this legal requirement.
4. Customer Account
You can:
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Make purchases as a guest
or -
Create a personal account
It is the responsibility of the user:
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Ensure the veracity of the data provided
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Keep your access confidential
5. Products
The products presented on the website are described as strictly as possible.
The photographs are for illustrative purposes only.
Porto in a Bottle reserves the right to:
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Modify Products
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Change references
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Update Features
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Discontinue articles without notice
6. Pricing
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All prices include VAT at the legal rate in force
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Prices are shown in euros (€)
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The company may change prices at any time without notice
The valid price is always the one stated at the time of order confirmation.
7. Orders
Validating the order involves:
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Full acceptance of these Terms and Conditions
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Acceptance of the Privacy Policy
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Acceptance of the Cookie Policy
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Acceptance of the Shipping, Returns and Refunds Policy
The company reserves the right to:
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Decline orders
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Cancel orders in the event of a technical error, out of stock, evidence of fraud or misuse
8. Payments
Payment methods provided at checkout are accepted, including:
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Bank card
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MB Way
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PayPal
(and others that may be made available)
The payment is only considered completed after effective confirmation from the processing entity.
9. Shipping of Orders
Shipments, deadlines, costs, damages, international deliveries, delivery failures and all logistical conditions are met:
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Fully regulated in the Shipping, Returns and Refunds Policy
10. Right of Withdrawal
The consumer has the right to terminate the contract within the legal period of 14 days, under the terms of Decree-Law No. 24/2014, with all conditions, exceptions, costs and procedures:
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Defined in detail in the Shipping, Returns and Refunds Policy
11. Legal Warranty
All products are covered:
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By the regime of legal guarantees of conformity
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Under the terms of the applicable Portuguese and European legislation
12. Liability
Porto in a Bottle is not responsible for:
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Site service interruptions
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Technical failures
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Third-party errors
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Force majeure damage
13. Data Protection
The processing of personal data is duly regulated by:
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Privacy Policy, GDPR compliant
14. Cookies
The use of cookies is regulated in the following:
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Cookie Policy
15. Complaints
The customer can submit complaints through:
portoinabottle@portoinabottle.pt
Electronic Complaints Book
The consumer can file a complaint through the official portal:
https://www.livroreclamacoes.pt
16. Alternative Dispute Resolution (ADR)
In the event of a consumer dispute, the consumer may resort to an alternative dispute resolution entity:
